Your prepaid label is ready! Click the button below label, then follow the directions below to package and ship your device.


Please complete the following steps to ship your item to us.

1. Remove Passwords

  • Remove all software used to locate lost or stolen phones, such as Find My iPhone or Find My Mobile.
  • Remove any password protection.
  • Disable all software that prevents returning the device to the original factory condition.

2. Package your Device

  • Carefully wrap and place your device(s) and packing slip and itemized contents list in a sturdy box.
  • Seal the box securely. Add extra tape on seams for heavy boxes.
  • Adhere the prepaid shipping label.

3. Ship your Device

  • Give the box to the carrier, or take to the carrier’s drop off location

If you have any questions, please email

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