Terms & Conditions
YOU MUST AGREE TO THE TERMS TO USE THE WEBSITE AND/OR THE CLOVER SERVICES. BY SETTING UP AN ACCOUNT OR BY USING THE WEBSITE, YOU AGREE TO ABIDE BY THE TERMS STATED BELOW.
In order to complete the sale of your Product through the website or to complete any other transaction with Clover you must:
- Be at least 13 years old, and if under 18 have the permission of your parent or guardian;
- Create an account with us;
- Provide true, up-to-date and accurate information about yourself and any Product you offer to us;
- Comply with all terms and conditions of this Agreement;
- Comply with all applicable laws and regulations, including all import and export laws as described below;
- Have the legal capacity to enter into agreements and convey title and interest in any Product that you submit to us.
While Clover strives to provide a quote on each Product you may wish to sell, Clover determines, in its sole discretion, which Products are eligible for purchase and/or recycling and for which Products Clover will provide pricing. Clover may terminate the eligibility of certain Products at any time without advance notice, but such termination will not affect any Products for which you have already accepted a quote. Any quote shall apply only to the specific Product for which it is provided and may be accepted only by the person to whom the quote is given.
The value of the Product varies based on age, condition, features and demand for that particular make/model in the secondary market. Product condition is determined by Clover, in its sole discretion, when it receives and inspects your Product(s). Product conditions are as follows:
- Good: A Product in Good Condition fully powers up to the home screen, has a fully functional LCD display and working digitizer, and is data cleared.
- Poor: A Product in Poor Condition fully powers up to the home screen and is data cleared, but has a broken LCD display or digitizer.
- Recycle: A Product in Recycle Condition is any product that Clover deems no longer has resale value, or any product that Clover is unable to data clear.
You will receive notification on the outcome of inspection and the condition of your Product(s) when inspection is complete.
PRODUCTION VALUATION / PRODUCT RECYCLING
All Product quotes are based on the market value of the Product and the information you supply about the Product, such as the Product’s model and working condition. Your acceptance of a quote from Clover for your Product means that you are willing to sell your Product to Clover at the quoted price or, if Clover’s inspection requires issuance of a revised quote, at the price of the revised quote. You are deemed to have accepted Clover’s offer when you electronically agree to the terms outlined in the quote. If Clover determines that the Product has nominal value, Clover may provide you a quote of $0.00. You may accept a quote of $0.00 and send your Product to Clover for recycling. Please note: once you mail your Product to Clover, it cannot be returned.
By sending a Product to Clover, whether for sale or recycling, you warranty the following:
- You own the Product and/or all the rights necessary to transfer the Product to Clover;
- The Product is not counterfeit, stolen, or its provision to Clover is not otherwise fraudulent;
- The Product is free of all liens or encumbrances, and does not contain any third-party software that may not be transferred of for which royalties are due;
- Your transfer of the Product to Clover will comply with all applicable laws and regulations, including without limitation all import and export laws as described herein, and will not infringe on any third party’s intellectual property rights (including copyrights, trademarks, patent, trade secrets or other proprietary rights).
By using the Services, you agree to indemnify Clover for all clams or losses sustained as a result of your breach of this warranty.
SENDING CLOVER YOUR PRODUCT
Please follow all packaging and shipping recommendations provided by Clover to avoid possible damage to or loss of the Product in transit. When packaging your Product, be sure to include the Product and all materials you included in your description when we calculated your quote, as well as any other materials that came with you Product. This includes any battery, software, accessories, adapters or manuals. Failure to include any items you told us about when the quote was calculated, or sending us a Product which does not match your original description, may impact the final value of your Product and may result in a revised quote.
REMOVING DATA FROM YOUR PRODUCT
Clover removes and/or destroys all personal data from all Products we receive. For Products that store files and/or personal data on hard drives, memory chips or the like, you are solely responsible for backing up and storing any data you wish to keep from your Product. We strongly suggest you remove any personal, private, or confidential files or information stored on your Product before you send your Product to Clover. Clover’s standard practice is to do a factory reset of all Products received, which removes things like contacts, pictures, etc. Clover will also attempt to destroy other types of data that may be stored on the Product or the Product memory chips. Where possible Clover uses software that follows Department of Defense guidelines for data removal. If data cannot be removed from the Product or Product memory chips the Product or Product memory chips may be destroyed rather than recycled.
Clover will honor a quote for 21 days from the date you accept the quote. Clover must receive the Product within this 21 day period. Upon receipt we will inspect your Product (and additional materials, if any) to confirm that it matches the description you provided when we prepared your initial quote. If our inspection shows that the Product does not match the description you provided to us, that it has been modified so that it no longer conforms to the original factory specification, or that it no longer complies with applicable laws or regulations (e.g., FCC rules, etc.) or if the Product was damaged in transit or was received more than 21 days after the quote was accepted, we will issue a revised quote via email for the Product that reflects the conditions described above.
RISK OF LOSS
The risk of damage and/or loss for your Product remains with you until it is received by Clover in our facility. Clover is only responsible for damage or loss to your Product while the Product is in our facility.
PASSING OF TITLE
Title to the applicable Product passes to Clover only when Clover accepts the Product for the original quote or the revised quote as applicable.
IMPORT AND EXPORT LAWS
You must comply fully with all import and export laws, regulations, rules and orders of the United States, or any foreign government agency or authority. You are responsible for the expenses of such compliance and/or for obtaining any authorizations or clearances required to convey your Product to Clover. Please note: U.S. Trade sanctions administered by the Office of Foreign Assets Control (OFAC) generally prohibit the importation into the United States (including U.S. territories), either directly or indirectly, of most goods, technology, or services (except information and information materials) from, or which originated from Cuba, Iran, North Korea, Sudan, or Syria; from foreign persons designated by the Secretary of State as having promoted the proliferation of weapons of mass destruction; named Foreign Terrorists Organizations; designated terrorists and narcotics traffickers. You may not offer or provide to Clover for recycling, donation or for sale, any Products that would violate the provisions of this Section.
Clover may from time to time sponsor or offer various promotions programs. The specific terms of any such promotion will be provided to you at the time you are offered the promotion. Clover reserves the right, in its sole discretion, to determine to which transaction or transactions a promotion applies, to establish rules and restrictions relating to such promotion, and to modify or terminate any promotion at any time without advance notice.
ACCURACY OF ALL INFORMATION
Clover makes every effort to ensure the accuracy of all information it provides you about your Product. From time to time, however, there may be typographical errors, technical inaccuracies, pricing or other errors or omissions. When these occur, Clover reserves the right, at any time prior to payment, to:
- Correct the error, inaccuracy or omission;
- Reissue the original quote, or if the Product has already been sent to Clover, issue a revised quote; or
- Return the Product to you.
ELECTRONIC NOTICES AND TRANSACTIONS
You agree that Clover may communicate with you electronically regarding your Product and any potential transaction between you and Clover via email or by posting messages on your account page on www.CorporateRenew.com. You agree to keep your email address up to date and to maintain a valid email address and to ensure that emails we send you are not filtered or stopped by spam filters or other type of email blocking functionalities.
VIOLATION OF THIS AGREEMENT
ENTIRE AGREEMENT/SEVERABILITY/NO WAIVER
CORRECTION OF ERRORS AND INACCURACIES
The Website and any correspondence related to a transaction may contain typographical errors or other errors or inaccuracies and may not be complete or current. Clover reserves the right to correct any errors, inaccuracies or omissions and to change or update the content at any time without prior notice. Clover does not, however, guarantee that an error, inaccuracies, or omissions will be corrected.
Clover Wireless reserves the right to modify this Agreement at any time. If you do not agree to the changes, you may discontinue using the Website and/or the Services before the changes take effect. You are responsible for periodically reviewing this Agreement, located at https://corporaterenew.wpengine.com, for any such changes. Your continued use of the Website or Services after any such changes take effect constitutes your acceptance to such changes. Each time you submit a Product for sale, donation or recycling with Clover, you reaffirm your acceptance of the terms of this Agreement.
QUESTIONS OR COMMENTS
For any further questions or comments, please contact Clover Wireless, LLC at CorporateRenew, 5850 Granite Pkwy #720 Plano, TX 75024, 855-973-1606 or support@CorporateRenew.com.